Caruso’s Natural Health (“We”) understand that information you may provide to us may be sensitive, and we respect the trust you put in us to be careful with this information.
We are committed to compliance with the Commonwealth Privacy Act of 1988 and the National Privacy Principles which support this legislation.
- Collection of information
- Use and Disclosure of Information
- Data Quality
- Data Security
- Access and Correction
- Transborder data flows
- Sensitive Information
- Collection of Information
We will only collect information in a lawful means which is necessary to perform one or more of our activities or functions. As part of our principal business we research, develop and market complementary medicines and health care products.
When gathering personal information we will disclose our company information and contact details.
1. Use and Disclosure of Information
We will use your personal information to primarily deliver to you more tailored information and offers.
We will not, without your consent, disclose your information to third parties unless disclosure is required or authorised under law.
If we have collected personal information for a Primary purpose, we will not use or disclose the information for another purpose unless we have consent of the individual or if the individual would reasonably expect us to use the information for the secondary purpose. This would not apply if the use or disclosure of the information is required under Australian Law.
3. Data Quality
We will take reasonable steps to ensure that your personal information is accurate and up to date.
4. Data security
We will take reasonable steps to protect your data from misuse, loss or unauthorised access and will destroy in a secure way personal information once it is no longer required.
Any questions regarding this policy will be welcomed – you can call 1300 304 480 or email your question to firstname.lastname@example.org
6. Access and Correction
The personal information we hold on you is available to be accessed upon request. We will take reasonable steps to ensure that your information is accurate, complete and up-to-date.
We will adopt a unique identifier to your personal information that to our knowledge has not been assigned by any other agency, company or organisation.
Where it is lawful and practicable, individuals will have the option of not identifying themselves when entering transactions.
9. Transborder Data Flows
We will not transfer your personal information to a person or company in a foreign country without your consent.
10. Sensitive Information
We will not collect sensitive information about you unless you give your consent or it is required by law.
These points 1-10 are a summation of the National Privacy Principals which can be found in full at the following website. We will comply with the full set of principles as detailed on this site.
When you visit our site you may not provide us with any personal details but we will collect log information which may include your IP address, your browser type, how long you spent on particular pages and what links you may have activated. We use this information to profile our users and monitor and improve our web site.
Internal Sharing of Information
Communication you sent to us by email, fax, letter or other means of communication may be shared with our employees for the purposes of actioning a request or internal recording of your request.
You maintain the right to ask us to delete all of your personal information at any time.
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