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Caruso's Natural Health Social Media House Rules

Updated February 2019

Social media policy

We welcome your comments on our page but we ask that you help us comply with the Therapeutic Goods Advertising Code. Please consider these guidelines before commenting. We will remove any comments that may result in us breaching the Code.

We love when you comment and tag your friends and family on our posts but we ask that you do not:

 endorse our product if you are:

  • an employee or contractor of a government authority, a hospital or a healthcare facility
  • a health practitioner, health professional or medical researcher
  • involved with the production, sale, supply or marketing of our product
  • not using your own name on this social media platform

 imply that a government authority, a hospital or a healthcare facility endorse our product

 make comments about how a product works for you outside of its intended purpose, as these comments can be dangerous or misleading—our products are developed for particular purposes, as stated on the label and/or in our advertising

 make comments about serious conditions, diseases, ailments or defects, such as comments about how a product helped with your treatment of a serious disease or how it will relieve a tagged person’s serious condition

We also have an obligation to make sure any advertisements we make, including endorsements and testimonials, are not misleading. Therefore we promise to disclose:

where a person has been, or will be, compensated for making a testimonial

where we have actors making the testimonial, such as in cases where the original person who made the testimonial does not want to appear in our advertisement

where the person making the testimonial is an immediate family member of anyone employed by our business

We love connecting with our customers and the community on Social Media! In order to create a safe and enjoyable online space, we’ve compiled some guidelines for participation on our Social Media Pages. Please take a moment to read these and keep them in mind when you link up with us.

We will not accept the following, and will remove / take appropriate action in the face of any post that is:

  • Abusive, Offensive, Threatening or Harassing,
  • Defamatory, Obscene, Violent,
  • Malicious, Fraudulent or Misleading,
  • Spam or Solicitation,
  • Bullying, Sexual or Suspicious,
  • Violating Intellectual Property rights.

Please note, that the views and opinions expressed on Caruso’s Social Media Channels by others are not necessarily a reflection of the opinions of Caruso’s nor do Caruso’s endorse or support the opinions or the accuracy of these opinions of third parties on our Social Media Pages.

If you have any questions, concerns or feedback regarding this policy of our Social Media pages & activities, please feel free to email us: digital@carusoshealth.com.au